James Cash Penney Quotes
It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
Luck is always the last refuge of laziness and incompetence.
Men are not great or small because of their material possessions. They are great or small because of what they are.
My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
No business can succeed in any great degree without being properly organized.
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.
No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.
No serious-minded man should have time for the mediocre in any phase of his living.
Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
Salesmanship is limitless. Our very living is selling. We are all salespeople.
Salesmanship, too, is an art; the perfection of its technique requires study and practice.
Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.
Success cannot come from standstill men. Methods change and men must change with them.
Success will always be measured by the extent to which we serve the buying public.
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
The best teamwork comes from men who are working independently toward one goal in unison.
The disciplined are free.
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
The Golden Rule finds no limit of application in business.
