By-and-large, these are families that are just waiting to get out of here. They are frustrated; I would be, too. I get frustrated at the cash register counter when the paper runs out.
Who is affected more when it's cold? Poor people. Who is affected more when it's hot? Poor people. Who is affected more when it's wet? Poor people. Who is most affected when the economy is bad? Poor people. Poor people are the most fragile.